FAQ - Pop Up Store @ Orchard Gateway

Q: DO I NEED TO RSVP FOR THIS POP UP STORE?

This is an open space event located at Orchard Gateway Level Runway (Opposite 4 Fingers) hence a RSVP is not required. Customers will be served on a first come first serve basis to our best ability. 

Q: WHAT ARE THE EVENT OPERATION HOURS?

11am - 9pm 

Q: WILL THERE BE SUFFICIENT STOCKS?

Stocks are allocated on a first come first serve basis however the designs will be refreshed according to its demand. Check out our Event Catalogue for more information!

18th to 24th July - Event Catalogue

25th to 31st July - Event Catalogue

Q: WILL THERE BE A RESTOCK OR CAN I RESERVE THE ITEM?

Restocks are planned based on the space availability. We are unable to make any reservations at the Pop Up Store.  

Q: WILL YOU UPDATE THE STOCK AVAILABILITY? 

Due to the fast movement of our stocks, we are unable to guarantee a stock update.

Q: WILL THE EXCLUSIVE ITEMS BE AVAILABLE ONLINE? 

All exclusive designs will be prioritised for the pop up. Remaining stocks (if any) will be made available online after the event.

Q: ARE THERE ANY ITEMS ON SALE? 

There will be selected items going off at $18 to $20. 

Q: WHAT ARE THE DESIGNS AVAILABLE AT THE POP UP STORE: 

Check out our Event Catalogue for more information!

18th to 24th July - Event Catalogue

25th to 31st July - Event Catalogue

Q: WHAT ARE THE AVAILABLE PAYMENT METHODS?

Strictly PAYNOW only! All other payment platforms are not acceptable at our event. 

Q: CAN STORE CREDITS OR DISCOUNT VOUCHERS BE REDEEMED AT THE EVENT?

All store credit/vouchers/discount codes are unredeemable at our Pop Up Event.

Q: CAN I EXCHANGE OR REFUND AFTER PURCHASE?

Strictly no exchange & refund for all purchases. Please check your item(s) before leaving our POP UP STORE.

We will do our best to serve you as fast as we can but we also seek your kind understanding and patience with us if the store gets crowded! We appreciate all the support given to us in advance!