Self Collection services have been suspended till 15 February 2023.
We will officially reopen on 18 Feb! See you!
Self Collection is available for orders made on our website at the following address:
CLICK HERE FOR DIRECTION
Terms & Conditions
- An order completion email from us would meant that the shoes has been prepared for collection in our store
- All purchases to be collected from store within 10 working days from the date of order completion email.
- To avoid disappointment, refrain from collecting the items before the order completion email.
- Items will be disposed after 14 working days if we fail to receive any response from the customers without any refund.
- An administrative fee of $1 will be charged for any changes in the mode of delivery.
Exchange for Self-Collected Purchases
- In the event that the shoes do not fit, an exchange can be done in our showroom with stocks subject to availability
- The exchanged items will only be applicable for sizing misfits. A change of design is not applicable
- In the event if the alternative sizing is unavailable, customers can choose to exchange for another design
- A full payment of the new pair is required to be made at the showroom with the original amount being refunded via the original mode of payment on our backend system
- Exchanges are subject to stock availability and Our Daily Avenue reserves the rights to do approve or reject any exchanges